Production Time: 5 - 15 working days; time starts when credit and artwork are approved.

Rush Orders: Rush orders are available with prior factory approval. Same Day, 1 Day and 3 Day Service Available.

Less Than Minimum: $30(V).

Orders/Changes: All orders and changes must be confirmed in writing. Factory will not accept responsibility for errors on verbal orders/changes. Any changes to order must be 48 hours prior to shipping, and confirmed in writing.

Overruns/Underruns: Factory reserves the right to ship and bill 5% overruns or underruns.

Co-op Programs: Quotation upon request. Prices subject to change without notice.

Imprinting Chocolate: For customizing chocolate add $95(X) one-time mold charge. For 3-dimensional chocolate, call factory for quotation. For repeat orders add $20(V) set-up charge. No mold charge for stock designs — Thank You,Season ’ s Greetings and Happy Holiday (on bar chocolate only). All dies remain property of the factory. Dark, white and mint chocolate are available at an additional 10% surcharge.

Foil Wrapping: For chocolate products that do not include foil wrapping, additional charge is incurred if foil is required. Items 1 oz. or less are $.20(V) each. 2 oz. to 4 0z. are $.25(V) each. 5 oz. to 7 oz. are $.30(V) each. Over 7 oz. $.45(V) each.

Mailers: Individual Mailers for products under 10 oz. $.80(V). For products over 10 oz. $1.25(V). For products inserted into mailer $.50(V).

Fulfillment: For individual shipments (1 per location) with supplied labels on disk add $.50 (V) ea. Labels typed for individual shipments add $1.50 (V) ea. Actual shipping cost will be billed separately. Orders with more than 10 locations are shipped exclusively with UPS.
For further detail, please reference these Instructions and Template.

Shipping & Handling: FOB Hauppauge, NY.

Drop Shipments: Orders shipped to more than one location, $10(U) for each additional location.

Split Shipments: For an order split into different times for shipments add $10(U) for each shipment.

Warm Weather Shipment: (Only for chocolate products) For larger shipments refrigeration trucking is available. For smaller shipments add $10 for each insulated carton with ice packs. UPS Ground Service is acceptable for 1 to 2 day zones. UPS Blue Service or UPS Red Service is required for shipments into regions that will take 3 or more shipping days.

Foreign Shipments: Add $25(V) per location.

Claims: Must be made no later than 7 days after receipt of order.

Returns: No merchandise may be returned without factory r return authorization number and all boxes must be marked with return authorization number.

Cancellation: Billed for all work performed to point of cancellation plus $20(V).

Trademark Notice: Factory assumes no responsibility for determining who does or does not hold title to a trademark. The artwork, designs and trademarks imprinted on the products displayed herein are reproduced only as examples of the type of quality of imprinted products available. They are not intended to represent that the products are either endorsed by owners of the artwork, designs or trademark.

Sample Orders: Sample orders under $7.50 are free when you include your shipper number!
Product sample orders totaling over $7.50 will be charged to your account.
We will charge for sample orders where the shipper number is not supplied.